Zoom Expands Operations in India and Unveils Virtual Agent 2.0
Zoom Communications Inc has completed the rollout of its Zoom Phone service in six telecom circles across India. This marks a further expansion of the company’s operations in India.
The rollout covers the following telecom circles:
- Delhi
- Mumbai
- Kolkata
- Chennai
- Bengaluru
- Hyderabad
In addition to the expansion, Zoom has unveiled its Virtual Agent 2.0, a next-generation agentic AI-powered self-service virtual agent. This technology is designed to deliver smarter and more autonomous customer support experiences.
Key features of Virtual Agent 2.0 include:
- Enhanced customer support capabilities
- Improved self-service functionality
- Increased efficiency and autonomy
The stock price of Zoom Communications Inc has shown stability, with the NASDAQ 100 index experiencing a moderate increase.