Salesforce Inc. Expands Artificial Intelligence Capabilities
Salesforce Inc. has been enhancing its artificial intelligence (AI) capabilities, which are expected to contribute to increased revenue in its Service Cloud segment.
The company’s CEO, Marc Benioff, has stated that AI will augment human workers, rather than replace them. Salesforce is prioritizing the integration of AI-powered tools into its workforce.
Key developments include:
- Shifting hiring priorities to incorporate AI expertise
- Customers adopting AI to gain a competitive edge
- Analysts reaffirming Buy ratings and price targets
The company’s stock price has experienced volatility, but overall, it is expected to rebound and continue growing.