Delta Air Lines Clarifies AI Pricing Stance

Delta Air Lines has issued a statement addressing concerns over its use of artificial intelligence in pricing fares. The company has clarified its position, stating that it does not use customer data to set personalized ticket prices.

This clarification comes in response to criticism from lawmakers, who had raised concerns about the airline’s use of AI in pricing. The company’s stance is as follows:

  • Delta Air Lines does not use customer data to set personalized ticket prices.
  • The airline’s pricing algorithms are based on publicly available data and industry trends.
  • Customer data is used for general marketing and customer service purposes only.

Despite the controversy surrounding its use of AI in pricing, Delta Air Lines continues to operate. The airline recently celebrated its 100th anniversary with a special collaboration with Nike.

Financial performance

Delta Air Lines’ stock price has been relatively stable in recent months. Some analysts have expressed bullish sentiments about the company’s prospects, citing its strong brand recognition and extensive route network.

Key statistics:

  • Stock price: $40.23 (as of [current date])
  • Market capitalization: $50 billion
  • Revenue (2022): $47.7 billion